CRM

Customer Management Software

Customer Management Software (often referred to as Customer Relationship Management (CRM) software) is designed to help businesses manage interactions with customers and potential customers. It helps companies organize, automate, and synchronize sales, marketing, customer service, and technical support.

From₹35,000/Yearfinal price depends on scale and modules
Core modules

What it does

01

Key Features of Customer Management Software

Centralized storage of customer information such as contact details, communication history, transaction history, and preferences.

02

Benefits of Using Customer Management Software

Improved Customer Experience

03

Types of Customer Management Software

Focuses on managing leads, opportunities, and the sales pipeline. It provides tools for tracking customer interactions and sales activities.

04

What is Customer Management Software?

What is Customer Management Software?

05

Is Customer Management Software the same as a CRM?

Is Customer Management Software the same as a CRM?

06

Is Customer Management Software suitable for small businesses?

Is Customer Management Software suitable for small businesses?

07

Is there a mobile version of Customer Management Software?

Is there a mobile version of Customer Management Software?

Automation & verification

Built-in checks and integrations

Customer Management Software
Customer Data Management
Sales Management
Marketing Automation
Customer Support and Service
Analytics and Reporting
Task and Activity Management
Lead and Opportunity Management
Collaboration Tools
Integration with Other Tools
Mobile Access
Improved Customer Experience
Increased Efficiency
Better Collaboration
Enhanced Sales Performance
Accurate Reporting and Analytics
Streamlined Communication
Cost Savings
CRM Software for Sales
CRM Software for Marketing
CRM Software for Customer Support
All-in-One CRM Software
Cloud-Based CRM
Customer Relationship Management (CRM)
CRM (Customer Relationship Management)
affordable and scalable
user-friendly interfaces
tiered pricing
Cloud-based Customer Management Software
mobile apps
Getting started

From demo to go-live

1

Live demo

A walkthrough on your own scenarios, using your data and your workflow.

2

Configure

We set up your structure, roles and formats before you touch it.

3

Migrate your data

Existing records brought across and reconciled against your current books.

4

Train your team

Sessions for each role that will use the system day to day.

5

Go live

Cutover with support on hand, then ongoing help as you settle in.

Pricing

What it costs

Starting from
₹35,000/Year
Final price depends on the size of your deployment and which modules you enable.
  • Full platform access — every module listed above
  • Configuration & data migration from your existing records
  • Staff training for each role that uses the system
  • Ongoing support after go-live
Questions

Frequently asked

What is Customer Management Software?
Customer Management Software (also known as Customer Relationship Management (CRM) software) is a system used by businesses to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer relationships, enhance customer service, increase sales, and drive business growth.
Is Customer Management Software the same as a CRM?
Yes! CRM (Customer Relationship Management) software is the broader category that includes Customer Management Software. While CRM focuses on managing customer relationships across different channels (sales, marketing, support), Customer Management Software typically focuses more specifically on tracking, managing, and improving customer interactions.
Is Customer Management Software suitable for small businesses?
Yes! Many Customer Management Software solutions are designed to be affordable and scalable, making them perfect for small businesses. These tools offer user-friendly interfaces, essential features, and tiered pricing to suit different needs and budgets.
Is there a mobile version of Customer Management Software?
Yes! Most Cloud-based Customer Management Software offer mobile apps, allowing you and your team to access customer data, update records, track sales, and manage tasks while on the go.
More software

Other systems we build

Same platform, same setup and training, configured for a different job.

Get started

See it running on your own numbers

A live walkthrough with your data and your workflow — no obligation, no jargon.