Recovery of Lost or Unclaimed Shares (IEPF)
Old share certificates in a cupboard, or a parent’s holdings nobody has traced, are often still recoverable. If dividends went unclaimed for seven years in a row, the shares have probably moved to the IEPF Authority, and you claim them back in Form IEPF-5. We handle the recovery of shares from start to finish: the claim, the duplicate certificates and the transmission papers.
What it is
Recovery of lost or unclaimed shares means getting back shares, and the dividends on them, that are no longer in your control. The shares may be with the company because the certificate is lost. They may have been transferred to the Investor Education and Protection Fund (IEPF) because nobody claimed dividends for years. Or the holder may have died and the shares need to move to the family.
The law sits in the Companies Act, 2013. Section 124(6) moves shares to the IEPF once dividends stay unpaid or unclaimed for seven consecutive years, and lets the owner claim them back. Section 46 covers duplicate certificates and Section 56(2) covers transmission. IEPF claims are filed in Form IEPF-5 on the MCA portal, under the IEPF Authority (Accounting, Audit, Transfer and Refund) Rules, 2016.
Who it applies to
Investors holding old physical certificates
Shares bought in the 1980s or 1990s and never dematerialised, where the address on the company’s records is long out of date and dividend warrants stopped arriving.
Legal heirs and nominees
A parent or grandparent held shares, and the family now needs them transmitted, whether they still sit with the company or have already gone to the IEPF.
NRIs and investors who moved
Think of a son working in the Gulf whose father bought shares in the 1990s and never updated his address. The 2025 form accepts passport or OCI details for non-resident claimants.
Why it matters
Old holdings grow quietly
Shares held for decades have often grown through bonus issues and splits. A forgotten folio can be worth far more than the family expects.
Dividends come back too
Unclaimed dividends transferred to the IEPF can be claimed along with the shares and are paid to your Aadhaar-linked bank account.
Papers get harder to find
Each year of delay brings another address change or missing receipt. Starting now keeps the paperwork manageable.
Which route fits your case
| Your situation | Route | Key paper |
|---|---|---|
| Certificate lost, shares still with the company | Duplicate certificate under Section 46 (in demat form for listed companies) | Affidavit-cum-indemnity; FIR and newspaper notice above ₹10 lakh |
| Holder has died, shares still with the company | Transmission under Section 56(2) | Death certificate plus nomination, succession certificate, probate or legal heir papers |
| Dividends unclaimed for seven years, shares moved to IEPF | Claim in Form IEPF-5 | Entitlement letter from the company, indemnity bond, demat account details |
| Shares in IEPF and the holder has died | Transmission first, then IEPF-5 by the heir | Transmission documents plus IEPF-5 papers |
In practice many cases need two routes. Picture a family in Faridabad that finds a late father’s certificates from the 1990s, two of them missing. Some companies still hold the shares; others moved them to the IEPF years ago. We sort the holdings company by company and run each one on the right track.
Documents required
For an IEPF-5 claim
- Entitlement letter issued by the company
- Indemnity bond on non-judicial stamp paper
- Original share certificates, or the duplicate-certificate papers if lost
- Client master list of your demat account
- Original cancelled cheque
For a duplicate certificate
- Request letter to the company or its registrar
- Standard affidavit-cum-indemnity
- FIR or police complaint and newspaper notice, for holdings above ₹10 lakh
- Identity and address proof matching the folio
For transmission
- Death certificate of the holder
- Nomination record, if one was made
- Succession certificate, probate or legal heir certificate, as the company asks
- No-objection from other legal heirs, where relevant
How it works
Trace every holding
We match your certificates, folio numbers and dividend warrants against the company’s records and the unclaimed list published on the IEPF Authority’s website.
Open or check the demat account
Recovered shares are credited only in demat form, so the claimant needs an active demat account in the same name. If you do not have one, we help with dematerialisation first.
Get the entitlement letter from the company
We send the documents to the company’s nodal officer or registrar. Once they verify the claim, the company issues an entitlement letter, which has been a required part of IEPF-5 since 6 October 2025.
File IEPF-5 on the MCA portal
We file the web form with Aadhaar and PAN details, OTP verification and e-sign, then send the signed copy and documents to the company.
Chase it until the credit lands
The company files its e-verification report with the IEPF Authority. We answer any query from the Authority until the shares reach your demat account and the dividend reaches your bank.
Timelines
Seven years to IEPF
Shares move to the IEPF when dividends stay unpaid or unclaimed for seven consecutive years. Claim even one dividend in that period and the shares stay with you.
30 days for the company’s report
Under Rule 7, the company must send its verification report to the IEPF Authority within 30 days of receiving your claim documents.
Three months for a duplicate
An unlisted company must issue a duplicate within three months of receiving complete documents, after the board’s prior consent. Listed companies issue duplicates in demat form through a letter of confirmation.
What happens if you leave it
Shares move to the IEPF
After seven years of unclaimed dividends, Section 124(6) requires the company to transfer the shares. Getting them back then needs IEPF-5, the entitlement letter and the Authority’s approval.
Claims can be rejected
Mismatched names, an inactive demat account or a missing entitlement letter are common reasons for rejection. A rejected claim means starting the paperwork again.
Family disputes grow
With more heirs over time, every one of them may need to sign a no-objection or join a succession petition. Acting early keeps the circle small.
Frequently asked questions
How do I know if my shares have gone to the IEPF?
Check whether you have received dividends from the company in the last seven years. If not, the shares may have been transferred under Section 124(6). Under Section 124(2), companies publish details of unpaid dividends on their websites, and the IEPF Authority’s website has its own search for unclaimed amounts and shares. We can run this search for you and confirm the position with the company’s registrar.
What is Form IEPF-5?
IEPF-5 is the web form used to claim shares, unclaimed dividends or both from the IEPF Authority. It is filed on the MCA portal, one form for each company, covering up to 15 folios of that company. Since 6 October 2025 it asks for the company’s entitlement letter, Aadhaar for Indian citizens and a 16-digit demat account number. With the papers in order, the form itself is straightforward.
What is the entitlement letter?
It is a letter from the company confirming that you are entitled to the shares or dividend held in the IEPF. You get it by sending your documents to the company’s nodal officer or its registrar, who verify them against their records. The revised IEPF-5, effective 6 October 2025, requires this letter to be declared and uploaded. Getting the letter first saves a later rejection.
Can I get the shares back in physical form?
No, recovered shares are credited only to a demat account in the claimant’s name. That is true for IEPF claims and, for listed companies, duplicate certificates as well, which are issued in demat form through a letter of confirmation. So open a demat account first, in exactly the name and PAN that appear on your claim. Once it is active, the rest of the process follows.
What if I have lost the original share certificate?
You apply for a duplicate under Section 46 and Rule 6 of the Share Capital Rules. Since SEBI’s circular of 24 December 2025, holdings up to ₹10 lakh in listed companies need only a standard affidavit-cum-indemnity, and up to ₹10,000 a plain-paper undertaking. Above ₹10 lakh you also need an FIR or police complaint and a newspaper notice. A lost certificate is a common problem with a clear fix.
How do legal heirs claim a deceased holder’s shares?
Through transmission under Section 56(2). If the holder registered a nominee in Form SH-13, the nominee applies with the death certificate. Otherwise the company asks for a succession certificate, probate or other legal heir papers, depending on the value and its own policy. A succession certificate needs a petition before the District Judge, which a practising advocate files. Here is the catch: a nominee is not the final owner, as the Supreme Court held in Shakti Yezdani (2023). We help you put together the right set for each company.
How long does an IEPF claim take?
It depends mostly on how quickly the company verifies your papers. Under Rule 7 the company has 30 days from receiving the claim to file its verification report. The Authority then processes it and may ask questions, which must be answered promptly. Claims with clean documents and a matching demat account go fastest. We track each stage and chase the company so nothing sits idle.
Can someone file IEPF-5 on my behalf?
Yes. Since the October 2025 revision, IEPF-5 can be filed by an authorised representative with a signed authority letter. The representative’s name, qualification and membership or PAN details go on the form. The claimant’s contact details are still verified by OTP, so the claim stays in your control. This helps clients who live outside India.
Can I claim a dividend before it goes to the IEPF?
Yes, and it is far simpler. Under Section 124(1), a dividend not paid within 30 days of declaration goes into the company’s Unpaid Dividend Account within the next seven days. While it sits there, you claim it directly from the company or its registrar, usually with a request letter, ID proof and bank details. Only after seven years does it move to the IEPF. So an early claim saves a lot of effort.
What it costs
Our fee plus the government fee that applies to your case, quoted before you commit. Tell us the situation and we will price it exactly.
Out-of-pocket costs usually include stamp paper for the indemnity bond and affidavit, notary charges, a newspaper notice where required, and depository charges for the demat account.
Ready to begin?
Send us whatever you have, old certificates, dividend warrants or just a company name, and we will trace the shares and tell you the route back.